Privacy Policy for SkyDive USA
At SkyDive USA, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it. By using our website and services, you agree to the terms outlined in this policy. We encourage you to read this document carefully to understand our practices regarding your data.
Information We Collect
We collect various types of information to provide and improve our services. This includes:
- Personal Identifiable Information (PII): This includes your name, email address, phone number, physical address, date of birth, and payment information (e.g., credit card details). We collect this when you book a skydive, purchase a gift certificate, register for a course, or contact us directly.
- Non-Personal Information: This includes data such as your browser type, operating system, IP address, referring pages, and website usage patterns. This information helps us understand how visitors interact with our site and allows us to enhance user experience.
- Medical Information: For safety reasons, we may collect certain medical information or health declarations when you participate in skydiving activities. This is strictly confidential and used solely for assessing your suitability for skydiving.
We ensure that all data collected is relevant and necessary for the purposes for which it is processed. We do not collect excessive amounts of information.
How We Use Your Information
Your information is used for various legitimate purposes, including:
- Service Provision: To process your bookings, manage your skydiving courses, and provide the services you request.
- Communication: To send you confirmations, updates, safety information, and respond to your inquiries.
- Safety and Compliance: To ensure your safety during skydiving activities and comply with aviation regulations and legal requirements.
- Improvement of Services: To analyze website usage and customer feedback to improve our services, website functionality, and user experience.
- Marketing (with consent): To send you promotional offers, newsletters, and information about new services or events, but only if you have explicitly opted in to receive such communications.
- Payment Processing: To securely process payments for our services.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.
Data Security and Retention
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure servers, encryption technologies (SSL), and restricted access to data for authorized personnel only. We regularly review our security practices to protect against unauthorized access, disclosure, alteration, or destruction of your data.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. The specific retention periods vary depending on the type of data and its purpose. For example, skydiving safety records may be kept for a longer duration as required by aviation authorities. Once the retention period expires, your data is securely deleted or anonymized.
Your Rights
You have several rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
- Right to Erasure: In certain circumstances, you can request the deletion of your personal data.
- Right to Restrict Processing: You can request that we limit the way we use your data.
- Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to our processing of your personal data in certain situations, especially for direct marketing.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable data protection laws.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We may use third-party services like Google Analytics to track and analyze website usage. These services use cookies and similar technologies to collect information about your interactions with our website.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. Cookies are small data files stored on your device that help us remember your preferences and tailor content to your interests.
You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website. For more detailed information, please refer to our dedicated Cookie Policy.
Changes to This Privacy Policy
SkyDive USA reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to periodically review this policy to stay informed about how we are protecting your information. Your continued use of our services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please do not hesitate to contact us.
SkyDive USA
Email: info@skydiveusa.com
Phone: 555-123-4567
Address: 123 Sky High Rd, Skydive City, USA